[Resolved] Croma — Cashback not received for Samsung Ac | |||
We bought our Samsung Ac from Croma Ghodbunder Road (Thane) branch on 28th March 2021 on EMI of Rs.4024. We were told there was a cashback offer where we would get Rs.3000/- cashback in our third EMI. We did not receive it. We contacted the loan bank (IDFC) to check why there was a delay who told us they did not receive our product details on their cashback list. Spoke to Croma executives but no help yet. Was this information helpful? | |||
Oct 11, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Aug 31, 2021 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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