[Resolved] Croma — complaint against selling wrong product

[email protected]

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110057
Website:	www.croma.com

Croma — oled -55 inch tv model no crel 7338
Ref: croma invoice no.. Sla[protected] dt.02.11.2018. I have purchased 55 inch 4k uhd croma tv but when i checked its not 4k tv again when i visited croma shop south extn and checked all croma tv (49 and 65 inch) all tv are only hd tv (1080 p) also all demo engineer's have lack of knowledge. If customer don't have technical knowledge croma company make fool to customer. Please take a legal action also i need compensation which i have facing.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Dec 29, 2018

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2018

Croma Customer Care's response Dear Umesh,

We have highlighted your concern to the concerned department so that the necessary actions are taken. Request your patience in the interim.

Croma, Making Every Day Brighter

Verified Support

Nov 14, 2018

Croma Customer Care's response Dear Umesh,

We do not intend to disappoint our customers. Request you to allow us some time as we have forwarded your remarks to the team. Please be assured that we will contact you soon.

Croma, Making Every Day Brighter

Verified Support

Nov 28, 2018

Croma Customer Care's response Dear Umesh,

We understand that your complaint is resolved now. Feel free to get in touch with us in case any further assistance.

Croma, Making Every Day Brighter