[Resolved] Croma — complaint no. bof250418ew00054 not yet resolved | |
Subject - Complaint no. BOF250418EW00054 not yet resolved With reference to the above subject, I would like to inform you that it has been almost 15 days that we have lodged our complaint but till date it has not been resolved. Unfortunately from last 4 days your customer care team has been promising me that with 24 hrs it will be resolved. If a customer buys a product from a store like Croma his expectation is that he will get the best service but unfortunately I am highly disappointed and have to think atleast twice before buying any product from Croma. If during summer season we have to wait for more than 15 days for service then what is the use of buying a air conditioner. Hope that the complaint will get resolved by tomorrow. Registered Mobile no. - [protected] Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 27, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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