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Croma — croma led smart tv display repairing complaint

I had purchased croma Led smart TV from Croma store Mulund on 6/12/2018 it is in warranty and also I taken two year extended warranty.
Suddenly on 24/01/2019 LED TV got some display problem and your engineer told us it is damaged and company will not cover the same in warranty.
So I requested that repair TV Display and send me the cost for same but now ur customer care person told me they can't repair it I have to exchange it with the new one and need to pay 85% of amount.
So kindly help me with the proper solution and repair my TV or replace in warranty.
croma led smart tv display repairing complaint

Complaint Status

[Jan 29, 2019] Croma customer support has been notified about the posted complaint.
Verified Support
Croma Customer Care's response Apr 23, 2020 Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
Complaint comments  1 Comment     Updated: ShareTweet


Hi My name is Prajakta. My email id is [protected] On, October 2018, I have brought Bluetooth headphones from croma..but now the left side of bluetooth headphone is not working..I have misplaced the receipt..Could you please provide me the duplicate copy of receipt on my mentioned email address..
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at [email protected] They will assist you with the resolution of your concerns.

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    Croma Phone
    +91 72 0766 6000 [Helpline]
    +91 22 6761 3600 [Support Office]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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