[Resolved] Croma — croma physical card expired

Navinkumaar Dhakshina Murthy

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600091

Hi,

My croma physical card has got expired. I had missed/forgot to redeem the card within 12 months due to busy schedule. The value of the card is 5000/-.
I feel 5000 rupees is of very good value and i am disappointed that i didnt redeem the card.

I would be grateful if you could activate my card.

My card number [protected], pin:399326

Thank you,
Navin
[protected]

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Nov 8, 2018

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2018

Croma Customer Care's response Dear Navin,

We completely understand your concern. We have escalated your concern to our team. Please be assured, an update will be shared with you soon.

Croma, Making Every Day Brighter

Verified Support

Oct 01, 2018

Croma Customer Care's response Dear Navin,

We could not fetch any details from the contact number you provided. Kindly provide us your alternate contact number and email ID.

Croma, Making Every Day Brighter

Oct 02, 2018

Updated by Navinkumaar Dhakshina Murthy the alternate contact numbers are [protected] and [protected].

my email id:[protected]@hotmail.com

Oct 04, 2018

Updated by Navinkumaar Dhakshina Murthy Kindly resolve the concern at the earliest. Thank you -Navin

Verified Support

Oct 07, 2018

Croma Customer Care's response Dear Navin,

Thanks for sharing the requisite details with us. Kindly allow us some time to get back to you with an update.

Croma, Making Every Day Brighter

Verified Support

Oct 08, 2018

Croma Customer Care's response Dear Navin,

We request you to visit your nearest Croma store for better assistance in this regard and contact the cashier or the manager. Please refer the given below link to get the information of your nearest Croma store location:

https://www.croma.com/store?location=default

Croma, Making Every Day Brighter