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[Resolved]  Croma — Croma Tv replacement request (motherboard issue)

Dear sir and madam, This is pravin kadam I am facing tv display issue within 3 months i was purchased CROMA LED FHD SMT 39.5INCH TV from croma showroom ghatkoper on 4 sup 2020 INVOICE NO SLA[protected] I am facing tv issue from December 2020. But I wait for cable operator if any issue from set-off bix and cable line or not but from cable operator side all line are clear. I am facing repetitive display problem then i realised need to contact croma service centers. I rasised complaint no MUM080221FS00129 on 8 Feb 2021 technician visited and he checked tv, he told me need to replace MOTHERBOARD or need to replace tv. We requested to him within 3 months we faced this issue we want only replace and even technician raised replace ment request but Nagesh Haire Croma:[protected] not ready to replace my TV. he told me you go anywhere replace ment is in my hand. We will replace only MOTHERBOARD only. Request to you take my request on priority and give me tv replace.
Croma Tv replacement request (motherboard issue)
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Feb 9, 2021
Complaint marked as Resolved 
My contact no 9969161168 email address [email protected] pravin kadam
Feb 09, 2021

Complaint Status

Croma customer support has been notified about the posted complaint.
Feb 09, 2021
Updated by Pravin Dattaran Kadam
My contact no [protected] email address [protected]@yahoo.com pravin kadam
Feb 12, 2021
Updated by Pravin Dattaran Kadam
complaint.resolver. case-file/4222277 still not resolved

Feb 15, 2021
Updated by Pravin Dattaran Kadam
Still pending replay . I don't now if I am westing time here or not. 7 to 8 days passed

Complaint comments  1 CommentShareTweet

Comments

Sahi he bhai mera bi aisahi he tv liya tha installation. K liye koi nahi aaya 1 month tak or abhi paise deke repair karna he to bi koi javab nahi de rahe he
Or nahi call aaya vo log bole k 1 gante me call aayega or tv gar se leke jayenge
1 month huva 16000 kharch karke wait kar raha hu inlogo k answer ka
Pravin Dattaran Kadam's [Complaint's author] reply, Feb 13, 2021
Ha dost kay karey may bhi fase gaya

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    Croma
    Customer Care Service
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