[Resolved] Croma — Croma Tv replacement request (motherboard issue)
Dear sir and madam, This is pravin kadam I am facing tv display issue within 3 months i was purchased CROMA LED FHD SMT 39.5INCH TV from croma showroom ghatkoper on 4 sup 2020 INVOICE NO SLA[protected] I am facing tv issue from December 2020. But I wait for cable operator if any issue from set-off bix and cable line or not but from cable operator side all line are clear. I am facing repetitive display problem then i realised need to contact croma service centers. I rasised complaint no MUM080221FS00129 on 8 Feb 2021 technician visited and he checked tv, he told me need to replace MOTHERBOARD or need to replace tv. We requested to him within 3 months we faced this issue we want only replace and even technician raised replace ment request but Nagesh Haire Croma:[protected] not ready to replace my TV. he told me you go anywhere replace ment is in my hand. We will replace only MOTHERBOARD only. Request to you take my request on priority and give me tv replace.
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Feb 9, 2021Complaint marked as Resolved
My contact no 9969161168 email address [email protected] pravin kadam
Feb 09, 2021
Croma customer support has been notified about the posted complaint.
+91 72 0766 6000 [Helpline]
+91 22 6761 3600 [Support Office]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093