[Resolved]  Croma — croma washing machine is not working since more than 2 months

Address:

400078

I have purchased croma washing machine from croma electronics with extended warranty for 1 + 3 total 4 years. Now my washing machine has stopped working since 01-july-2019; for which i made request for repair with croma call centre and they provided me request number mum120819ew00065. For this request i have been following almost every day more then 2-3 times, but there is no action being taken by croma electronics to resolve the issue. Every time i call their support centre they keep promising me that request will be serviced in 2-3 hours or half a day or in a day or two. But there are no actual effort put towards resolving the case. Now i am tired of making many calls every day and raising the matter to you as i cannot keep my self tensed for this matter. Kindly support.