[Resolved] Croma — Defective product selling (Air conditioner)

Sandhyarana047

from Delhi, Delhi

Address:	New Delhi, Delhi, 110059
Website:	www.croma.com

I shashank shekhar have purchased two air conditioners on[protected] but i found the product defective, so i requested for a replacement but again they provide defective product so i requested for the resolution but till now i did not find any resolution from their side and on this i am bearing a lost of approx 1.5 lacs my 5 executives have left the job only due to this (Coz my office is on top floor). (Pics attacthed)
Invoice no. Slf02a[protected]
Invoice no.: slf02a[protected]

Victim
Shashank shekhar
[protected]

+7 photos

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Aug 9, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

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Comments

Zenhyre

from Mumbai, Maharashtra

I purchased htc from croma store from R city Mumbai. But having issues in it.. Customer care told they want invoice and tht hv been misplaced
Kindly do the needful
My mail id
zen.[protected]@gmail.com

Croma Customer Care's response, Apr 28, 2020

Verified Support

Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.