[Resolved] Croma Electronics — regarding laptop

Anvesh Konuganti

from Thiruvananthapuram, Kerala

Address:	Rangareddy, Andhra Pradesh, 500074
Website:	Croma Electronics www.croma.com/store?city=hyderabad&location=l-b-nagar

Sir, this is anvesh kumar reddy studying msc, i have purchased dell laptop from croma electronics on 22 august 2017 lb nagar branch, hyderabad. It's not performing well i have taken to company authorized service center then also i am facing same problem, now i can't invest 35k to buy new laptop please help me out to solve this issue, i am suspecting that the company has given a demo piece to me.

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Nov 27, 2018

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Croma Customer Care's response Dear Anvesh Kumar,

We are sorry for an unpleasant experience. Kindly share with us your contact number, email ID and invoice number so that our team can connect with you in this regard.

Croma, Making Every Day Brighter

Verified Support

Oct 18, 2018

Croma Customer Care's response Dear Anvesh Kumar,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Croma, Making Every Day Brighter