[Resolved]  Croma — extended warranty on hp printer — m132snw (sr. no. vnftc01182

Address:flat no 602,building no 21,NRI Complex,Seawoods,Navi Mumbai, Thane, Maharashtra, 400706

Dear team

I had purchased the captioned printer from croma, belapur, navi mumbai with extended warranty for 2 two. When i lodged online complain by dialling your no[protected] to my surprise i was told that warranty was unilaterally cancelled. I am totally unaware of it. I attach the bill copy for your investigation. Kindly send your technician to do the needful.
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May 25, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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Hello team I summited 15k advance amount to book my than after I pay cash payment at store and store committed me your refund amount will credit in your account in 8 days but still not credit now it's approx 12 days
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

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