[Resolved] Croma — i was committed 5% cashback by chroma while selling asus laptop.

PRASHANT BHANDARKAR

from Mumbai, Maharashtra

Address:

400075

While purchasing asus laptop, i've been told that i'll get 5% cash back coupon on mail. But in last two month every contact point is denying assurance. Laptop invoic is sla[protected] dated 09.06.2018.

I waited for one month to get them back to me. Since, they didn't turned up i inquired however, subsequently calls are denied

Sr[protected] is for example even r city store people are useless to help me.

Customer care calls kept on unnecessary hold ason to day 14.08.2018 around 10 am when lady name swati was there online.

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Sep 23, 2018

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2018

Croma Customer Care's response Dear Prashant,

We are unable to track your details. Please share your contact number, email ID and invoice number at given link: https://bit.ly/2w8PXyT

Croma, Making Every Day Brighter

Verified Support

Aug 20, 2018

Croma Customer Care's response Dear Prashant,

We didn't hear back from you. Please share your contact number, email ID and invoice number at the above-mentioned link so that we can assist you further at the earliest.

Croma, Making Every Day Brighter