[Resolved] Croma — Laptop - microsoft word n excell not installed

dkunal

from Imphal, Manipur

Address:	Sahibganj, Jharkhand, 816109
Website:	croma

I bought a laptop on 3 july 2016 from croma store velacherry mall in chennai, but the laptop is not installed with microsoft excell n word. any word document does not get open . wat to do, i stay in kolkata now i cant go to chennai for petty works .now when trying to contact your customer care no response from the number is coming. i amm finding it very difficult to contact any one .
my no is [protected]

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Aug 15, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.