[Resolved]  Croma — Laptop - microsoft word n excell not installed

I bought a laptop on 3 july 2016 from croma store velacherry mall in chennai, but the laptop is not installed with microsoft excell n word. any word document does not get open . wat to do, i stay in kolkata now i cant go to chennai for petty works .now when trying to contact your customer care no response from the number is coming. i amm finding it very difficult to contact any one .
my no is [protected]
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Aug 15, 2021
Complaint marked as Resolved 
Jan 25, 2017

Complaint Status

Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected] They will assist you with the resolution of your concerns.
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    Croma Phone
    +91 72 0766 6000 [Helpline]
    +91 22 6761 3600 [Support Office]
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    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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