[Resolved] Croma — Microsoft Lumia 540 Dual SIM Orange [IMEI: [protected]]

Kedarnath Supakar

from Lucknow, Uttar Pradesh

Address:

201014

Dear Sir/ Madam,

I have purchase Microsoft Lumia 540 Dual SIM Orange [IMEI: [protected]] from the Croma Store-Indirapuram, Ghaziabad on 30th July'2016.

Meantime I have faced problem in my Mobile & I visited the Microsoft Service Center-Delhi for repair.

I surprised to know that my Mobile is not in warranty & after that I ruched to croma customer care for consult.

I have deposited at Croma Service center on 03rd April'17 & after repeated follow up as well I am not able to get the mobile repaired neither they are confirming the date.

Looking at the above situation, I need the mobile at the earliest (within 7 days) or free issue a mobile,

I need a immediate response on the same FROM CROMA.

+2 photos

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Aug 7, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.