[Resolved] Croma — mil tec grinding machine | |||||
I bought this Grinding Machine from Croma sarjapur road, bangalore. They confirmed installation of the machine within 48 hrs of delivery, It's 3 WEEKS NOW and surprisingly they don't send anyone for installation. I had called Croma more than 50 times but everytime the customer care says the same thing as they have been mugged that person will come. When the person will come ONLY CROMA knows and not even God. I had bought products from several stores but never seen such lathargic approach. It seems they don't care. Now I want to return this product and get my money back with the harassment and trouble they have created for us. As the machine is heavy I have already asked them to take it back and refund the amount but again NO RESPONSE. Please suggest how can i lodge a case against them in Consumer court and get my money back. I will suggest all NEVER to buy this product from CROMA. Your hard earned money will go and you will be harrased. Was this information helpful? | |||||
May 29, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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+91 22 6761 3600 [Support Office]
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Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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