Croma — Not ready to refund my payment

Croma — Not ready to refund my payment

X ximax53 from Navi Mumbai, Maharashtra Sep 28, 2022 Oct 3, 2022 This thread was updated on Oct 3, 2022

This is to inform you that I have ordered an product from Croma Store online and done the payment also but later I had cancelled the order due to delay in delivery. After cancelling the order more than 2 months over I had not received an refund only Croma customer care & grievance officer is only doing timepass. My Order I'd is 1.[protected], 2.[protected], 3.[protected] respectively. So, i hereby humbly request you to kindly helpr to get my payment refund. Thanking You. Dayanand [protected] Was this information helpful? No (0) Yes (1)
Croma customer support has been notified about the posted complaint. Sep 29, 2022 Updated by ximax53 Only timepass is going on nothing else Verified Support Sep 30, 2022 Croma Customer Care's response Hello Dayanand, we have made a note of your concern and your order details. We will get this checked and get back to you. Sep 30, 2022 Updated by ximax53 When you will be doing my payment refund.From last 2 months you are just doing timepass only. How can I trust on you??? Verified Support Sep 30, 2022 Croma Customer Care's response Hi, as per the update from our team we understand that the refund has been done from our end via EGV. We request you to kindly check your email and SMS. Feel free to reach out to us for any further assistance. Sep 30, 2022 Updated by ximax53 I had checked many times my mail but i didn't received EGV. If you have refunded the payment then kindly please share the EGV with pin. Oct 03, 2022 Updated by ximax53 Please share refund details of EGV with pin so that I can receive the refund
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