[Resolved] Croma — Order I'd[protected] | |
I have purchased a HISENSE 50 inch tv on 10th August and it got delivered next day and at the time of installation and setup we came to know that one side of TV panel/screen is broken/damaged from inside. That installation guy told me that call to customer care and they will send the new TV as it was sent damaged one from Croma guy.. I called up customer care and did everything and requested for delivery and pick up on same day as it has been more than a week and they have already done wall mounting. It has been 10 days and no further update. Not happy with the support and help being provided by Croma Online Croma support team Was this information helpful? | |
Oct 11, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Aug 23, 2021 Updated by Lakhan_lal It has been 5 days after i returned the damaged TV and no update for new TV.I also see the same TV is still available online. Please find the attached screenshot for proof. Not sure why they are not sending.  Verified Support Aug 31, 2021 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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