[Resolved] Croma — payment got deducted but no order confirmation | |||||
I tried to order one no. Oppo f7 from your croma app. It was in emi. Unfortunately the payment failed. But my balance got deducted. Even when i was going to register complaint from their app, it is saying neither my mail id nor my mobile is registered with you. But i have a clear mail from their payment gateway payu that it has been in given to croma Was this information helpful? | |||||
Sep 19, 2018 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Aug 06, 2018 Croma Customer Care's response Dear Umaprasad, We are sorry for an unpleasant experience. Kindly help us with your contact number and email ID so that our team can assist at the earliest. Croma, Making Every Day Brighter Verified Support Aug 10, 2018 Croma Customer Care's response Dear Customer(Msiraj), We completely understand your concern. Kindly help us with your contact number, email ID and invoice number so that our team can assist at the earliest. Croma, Making Every Day Brighter Verified Support Aug 10, 2018 Croma Customer Care's response Dear Umaprasad, We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest. Croma, Making Every Day Brighter | |||||
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+91 22 6761 3600 [Support Office]
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We didn't hear back from you. Please share the mentioned details so that we can assist you further at the earliest.
Croma, Making Every Day Brighter