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[Resolved]  Croma — paytm cashback

Hello,

This is with regards of my last purchase in croma (Prozon mall, aurangabad),
I have purchase croma 1ton ac from croma store, prozone mall aurangabad with current offer 2500 paytm cash back which will suppose to be add to paytm wallet within 48 hours and can be use for any of the wallet transaction which was informed by your executive i have registered complaint 2 times still i have not received cash back and now i have been informed that i will get monthly 250 rs for electricity bill payment and 250 rs for movie ticket which is completely different from initial offer, i am requesting you to credit 2500 to paytm as initial communication else i will file complaint to consumer court against croma.

Regards,
Kalpesh patel
Billing name : shree balaji jewellers
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Complaint marked as Resolved May 28, 2020

Complaint Status


[May 08, 2019] Croma customer support has been notified about the posted complaint.
Verified Support
Croma Customer Care's response Apr 23, 2020 Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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    Croma
    Customer Care Service
    Customer satisfaction rating
    68%
    Complaints
    1734
    Pending
    520
    Resolved
    998
    Croma Phone
    +91 72 0766 6000 [Helpline]
    +91 22 6761 3600 [Support Office]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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