[Resolved]  Croma — poor service and money taken without doing full complaint

Address:411040

I have got a tata croma ac. Motor of its fan got dysfunctional. I called the customer care. That came and changed the motor. It started working but they they did not close the ac. That took money for new motor but did not close the ac which they had opened to repair. That said that they will come next day. I have registered a lot of complaints with the customer care but every time i visit their store they say that there is no complaint registered on my name.
I am using they open ac but since it is open, water leaks from it into my room floor. Now i am getting posted out from pune and can't take the ac as it is open.

Maj beenal
[protected]
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Aug 12, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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