[Resolved]  Croma — product

Address:Croma, Nagarjuna Ikon, Plot No 4, Survey No 19, Kothguda Village Serlingampally mandal opposite bus stop, Kondapur Hyderabad,50008, Hyderabad, Telangana, 50008

I have purchanges redimit 6 mobile product at

Croma, nagarjuna ikon, plot no 4, survey no 19,
Kothguda village serlingampally mandal opposite bus stop, kondapur
Hyderabad, 50008

With invoice no:sla[protected] dated:[protected],

1) sold me already activated mobile [9 months old]
2) they told me one year warranty, but due to display problem i have verified that service center told me this mobile already activated and you wont get 1 year warranty.

I am not getting justification from croma, they are miss guiding to customers, one of croma service contact person number: [protected]
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May 25, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
Complaint comments 

Comments

Hi Every one i had purchased amazon echo dot yestraday only When i ask alexa to play Baahubali the conclusion songs it play some other songs of baahubali the conclusion i am have this problem with this what should i do know tell me friends i need full refund into my bank account

Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

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