[Resolved] Croma — Product Not working Claiming for Warranty

Naveen250895Kumar

from Bengaluru, Karnataka

Sep 5, 2022

Address:	Unit No. 701 & 702, Wing A, 7th Floor, Kaledonia, Sahar Road, Andheri (East), Mumbai 400069
Website:	www.croma.com

I gifted a CROMA FOOD PROCESSOR CRAK1035 1000W for my friend marriage, After a month he used the product for the first time but the product is not working. Even it doesn't switch on.

Ordered on :[protected]
Order Id:[protected]
Invoice No: SLE003EC6067065

I raised a complaint in there complaint forum, didn't received any response from them. My friend need to claim a warranty please help to resolve the problem.

+2 photos

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Sep 7, 2022

Complaint marked as Resolved

Received a call from Technical Agent, and solved the issue by giving service at home.

Croma customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2022

Croma Customer Care's response Hello, we are here to help you. We have made a note of your concern along with your details. We will get back to you at the earliest.