[Resolved]  Croma — redmi y2

Yo u have sold me a redmi y2 on 29/7/2018 which is a defective phone. The battery is draining and requires recharge after every 4 hours. I was told in your store that this is a common complaint. You are called upon to replace it at your costs immediately to avoid further action against the directors. My cell no is [protected] your invoice no is sla[protected] croma oberai mall.
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Sep 28, 2018
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Croma Customer Care's response
Dear Customer(abketkar),

We apologize for the inconvenience. We are unable to track your details kindly share your contact number, email ID, and invoice number at given link:
https://bit.ly/2L9ilGr

Croma, Making Every Day Brighter
Verified Support
Aug 25, 2018
Croma Customer Care's response
Dear Customer(abketkar),

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Croma, Making Every Day Brighter
Complaint comments 

Comments

We have purchase the croma solo microwave in april 2018 in rajouri garden showroom. it is not working i have complaint in showroom. but nobady visit in our place.
Croma Customer Care's response, Aug 29, 2018
Verified Support
Dear Cheena,

We apologize for the inconvenience. Kindly help us with your contact number, email ID and invoice number at https://bit.ly/2L9ilGr so that our team can assist at the earliest. Thanks.

Croma, Making Every Day Brighter
Croma Customer Care's response, Sep 1, 2018
Verified Support
Dear Cheena,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Croma, Making Every Day Brighter

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