[Resolved]  Croma — refrigerator delivery

Address:

400068

I placed my fridges order on 15th aug 2018 at borivali west croma center. I was told delivery of the product will be done in one day if i bill immediately which i did and next day delivery was written on my bill as well. However support staff later said there are no product in warehouse and so delivery will be done on tuesday (Today). Now i am getting messages that product will be delivered on 23rd aug that is thursday which mean the product delivery time croma is taking is "nine days" as per current update. Not sure how long it will actually take.
This is one of the most pathetic services i have seen.in today's time when when amazon delivers in one day this is a very bad example. I had bought the fridge for a party i had on sunday as my home, from wednesday till sunday it was not delivered and now its further delayed.
Croma customer care number had useless options, it does not give any option to talk to any company representative.
I would like to cancel my purchase and refund so that i can buy it from other vendor.
Extremely pathetic service.