[Resolved]  Croma — refrigerator repair

Our refrigerator is having problem of no cooling, request for service was made on dec. 4, 2017. Tech person came in two days and said' no cooling' problem is due to not having enough gas in system and another tech support will come to fix problem in 3 days. After calling so many times no body has showed up to fix the problem till today (Dec. 12, 2017). Such a small problem can not be resolved in 8 days i do not know what should i say about your service efficiency and customer care. My registered mobile no [protected]. Today dec 12 your customer care promised that service tech. Will show up on dec.13 at 10 : 30 am it is very hard for me to believe that will happen.
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Jun 1, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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    +91 22 6761 3600 [Support Office]
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    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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