[Resolved]  Croma — regarding the service for product

Address:New Delhi, Delhi, 110025

Hi
I have purchased a mc-coy cooler on 1st may 2018. I got a complaint regarding its motor and swing system. Raised a complaint for the same and said provide me service person to look into this matter but he should come either weekend or before 8 am or after 7pm because of my office time,

After long time a service person called me said he will come on saturday but he did not and next saturday he called me very rudely and misbehaved.

Croma is brand and no one would like to tolerate such type of behaviour

Regards-
Viswanath
[protected]
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Sep 20, 2018
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2018
Croma Customer Care's response
Dear Viswanath Gupta,

We are unable to track your details. Kindly share your contact details via given link:
https://bit.ly/2nBEkg2

Croma, Making Every Day Brighter
Verified Support
Aug 17, 2018
Croma Customer Care's response
Dear Viswanath Gupta,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Croma, Making Every Day Brighter
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