[Resolved] Croma — replacement not received. | |||||
I had ordered ideal refrigerator stand from croma.com; that has 4 parts for assembly but in the courier i received there are only 3 parts received - 4th rod is missing. Further nutbolts for assembly were also missing so this product was returned to croma vide following details (Complaint no. Sr[protected]; order confirmation[protected]. Post that on 2nd july that replacement was provided but again with bigger size stand, My order number[protected] was reversed pickup by the croma parson and i was delivered replacement (Order number: sle001ec1090762 of 202302) with 1 bigger size refrigerator stand, hence, the replacement was also taken back by the croma person, now there is no refund/ replacement is provided to me yet. Kindly resolve the issue Order no.[protected] Invoice no. Sle001ec1080720 Was this information helpful? | |||||
May 30, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
| |||||
Add a Comment | |||||
74%
Complaints
3215
Pending
465
Resolved
2225
View all 3215 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
Post your Comment