[Resolved]  Croma — replacement not received.

Address:D-2204, Neelyog Tower, Khot Kuwa Rd, Dhanjiwadi, Malad-E, 400097
Website:www.croma.com

I had ordered ideal refrigerator stand from croma.com; that has 4 parts for assembly but in the courier i received there are only 3 parts received - 4th rod is missing. Further nutbolts for assembly were also missing so this product was returned to croma vide following details (Complaint no. Sr[protected]; order confirmation[protected]. Post that on 2nd july that replacement was provided but again with bigger size stand,
My order number[protected] was reversed pickup by the croma parson and i was delivered replacement (Order number: sle001ec1090762 of 202302) with 1 bigger size refrigerator stand, hence, the replacement was also taken back by the croma person, now there is no refund/ replacement is provided to me yet.

Kindly resolve the issue
Order no.[protected]
Invoice no. Sle001ec1080720
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May 30, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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