[Resolved]  Croma — replacement of whirlpool 330l refrigerator

Address:Croma DLF Mall of India noida, Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/ Ma'am,

I recently bought refrigerator on 19/05/19 from Croma Store. Initially I received defective product having alignment problem then they replaced & new product received on 23/05. After 10 days, compressor was not working so I want new fridge because I don't want to repair my new fridge. There is no action taken by Croma from last 3 days & their customer care representative always escalating the request & having no update about their action.

I need your help.

Invoice No. SLA[protected]

Regards,
Ankur Kushwaha
[protected]
Was this information helpful?
No (0)
Yes (0)
May 31, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Jun 12, 2019
Updated by Ankur0103
Query is not resolved yet, still waiting for replacement.
No response received .
Kindly help
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    3210
    Pending
    461
    Resolved
    2224
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information