[Resolved] Croma — cash back not received | |||
Reference is made to croma invoice no. Sla[protected] dated 20 oct 2018 (19:12:45) and purchased whirlpool refrigrator costing rs 46551/- through sbi card and eligible for 5% cash back. But amount has not yet creadited o. Sbi card. Request support. I guess tey are not intrested to give 5 percent cash back, everytime they behave in same manner, poor customer support by croma as well as sbi cards Vikrant singh bhadoria [protected] [protected]@yahoo.co.in Was this information helpful? | |||
May 27, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Croma Customer Care's response Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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 2 Comments | |||
Comments
I have purchased croma led TV last 2 years back from croma showroom in bangalore, Currently Android system is not working so I have raised request multiple time. But, I can see that all the executive are fraud, in the name of reparing they took visiting charge and never get back to me to repair it.BLR081218FS00209, phn [protected] alt. [protected]
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
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I was paid full amount through Debit Card but it was converted into 6 EMIs without intimating to us.
Kindly arrange to close the EMI option or kindly take back your product.
Contact No. [protected]