[Resolved] Croma — Still not delivered product | |||
I booked Lenovo Y50-70 (with several accessories) on 18-Sep-2014 after verbal commitment from Croma, J P Nagar, Bangalore executive (Delivery date 28-Sep-2014). After few days, I received a call from Croma that it is delayed by few days. I called store Croma executive (they said that he is Lenovo executive) and also talked to Store Manager. The store manager confirmed me that he will deliver laptop on/before 2-Oct-14 but I have not received any response from them yet. I called Croma Customer care and found that product is still not received. Unfortunately, in this whole process I found that Croma employees response is very poor/unsatisfactory. My problem is that I am losing my time and Croma is not confirming me whether they can deliver my booked products or not. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear sanjay.jaroli,
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma