Croma — Still not received my order - product Redmi Note 12 Pro 5G - purchased online croma

Address:

www.croma.com

Hi,

I have ordered "mobile phone "Redmi Note 12 Pro 5G (6GB RAM, 128GB, Onyx Black)" on 14th March 2023 from online www.croma.com. Still did not receive it. I have made full payment online. Order id is Order ID:[protected].

During ordering, it was mentioned that i would receive the mobile phone on 15th March 202. But even after 9 days, i still did not receive me phone.

I have raised a ticket to Croma, but there is no use and remaining "in progress" status.

Very disappointed as every time they change the delivery date by 2 days. on 15th Mar, they changed delivery date to 17th Mar, on 17th Mar, they changed to 20th march, on 20th march they changed to 22md march, now they changed to 24th March. Now sure how many more time they are going to do this.

Regards,
Padma
[protected]