[Resolved] Croma — TP-Link TL-WR840N N300 W/L rou | |
Hi I have purchased To link router product on 20th May and I was informed that it will be delivered by 27th May. Till now no tracking ID or call received from croma end. And product was not yet delivered to me. When I called to customer service they were saying you will get the product today but I don't see any of such sign. Even they don't know if it is shipped or not. Such a pathetic service they are providing. Really worst experience they are providing to me and these are the great values at Tata enterprise. And I called to customer service after 5pm on 27th May then they said it can't be delivered today so they will raise call back request from team. I don't understand if you are unable to deliver the product then why don't they rise this request before when I called them. It's been 7 days I am waiting for the product and you simply waste customer time. I have ordered the product for my office work it is so disappointing to see this kind of services. Was this information helpful? | |
Jun 13, 2021 Complaint marked as Resolved Nothing they made every thing late.
Finally I received my refund after 30 to 40 calls from my side.
No one called me on this issue.
If we have ASBA in place for IPO to avoid the unethical interest earnings.
Why we don't have any mechanism for e-commerce websites. Croma customer support has been notified about the posted complaint. Verified Support Jun 08, 2021 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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Same reply our team will get back to you.
Probably their basic qualification to their job is to tell this effectively.