[Resolved]  Croma — unethical behaviour-rip off

Address:

Bangalore, Karnataka, 560015

Hi,
I purchased a philips induction stove from croma new bel road, bangalore branch today and the experience provided by your representatives was really bad and disheartening. First of all, they asked us to park our vehicle in a separate paid private parking spot as their own parking space was full owing to a wrongly parked employee vehicle and their personal vehicles. We parked our vehicle there and brought the item after going through the pathetic experience which was not approving at all as the sales person was not showing any interest at all.

The representatives showed absolutely recalcitrant attitude towards purchasing a 3569 worth item (A small item - in their own words) and above that they were not even ready to reimburse the parking amount for the private parking space (100rs). Its not about the 100rs extra that we had to pay, more importantly its the attitude of your representatives which was very demeaning. I had purchased items (Well never kept a track of it but yeah easily worth lakhs from from croma retail over the years including exhauxst fan, water purifier samsung note2 and samsung s7 edge which in itself is worth over a lakh to mention a few of them from different branches in bangalore.

Well, dont know how to express the saddening yet horrifying experience and that too on a new years eve (Jan 1st 2018).

Note:parking of car was done in a different spot upon advice by the security guard and also upon expressing our concern to the sales people, they didnt bother and gave a deaf ear to it.