[Resolved]  Croma — used product sent second time against a purchase of new product

Address:Kamla nagar delhi, New Delhi, Delhi, 110052

I purchased the machine in july 18. I got a used machine. Raised a complaint, which was not taken care. Last saturday on 15 feb 2019, i visited ur kamla nagar store and got to know that replacemen was already approved a long time back. Which i was unaware about. finally tday i got a new washing machin, again used one. How can you send old product to your customer?

Sumit
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May 25, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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