[Resolved] Croma — usha maxx cooler
I purchased usha cooler from croma on 7 may 2017, with one year extended warranty, i have raised a service request for the same on 8 of april 2019 related to some problem that i have been facing with the product. Since last 20 days i have been following up with their executives on the daily basis but no one has visited the place nor they intend to i believe, every day their customer care executive just give me same explanation that wait for another 24- 48 hours someone will contact you but no one has ever contacted me till now.
I think they know that since the warranty for my product expires on may 7 they are trying to delay it so that they can charge me for the service.
Very cheap tactics from a brand like croma/tata.
Extremely disappointed with the attitude and behavior of croma
Complaint marked as Resolved May 25, 2020
[Apr 30, 2019] Croma customer support has been notified about the posted complaint.
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