[Resolved]  Croma — washing machine defective product given which fails on daily basis

Address:city center ,Gwalior ,M.P

Respected concerns,

Greetings

In reference to the captioned subject i have purchased a washing machine whose bill is attached for your reference.
From the day of purchase when the engineer came to my home for installation of the machine some faults are seen but engineers convey to us it will nothing it will work day by day when the machine goes on working.
From that day to till date several times untrained engineers came to my home to see the machine who are totally unable to understand what the actual problem in the machine from the last 5 tp 10 visits almost all the parts in the machine are changed. Now they told us the machine display cpu is not working properly so now they will change it once it will come

If i have several problems in 1 year of washing machines tenure then how it works in upcoming years.

So its request to you please change the product.

Regards

Kapil banwari
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2020
Croma Customer Care's response
As per the update received from concerned teams, the issue has been resolved as on 11/10/2020.
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