Crompton Greaves / Cgglobal.com — Model Name: CGDMB10DX

Address:B-6/146 A Phase: 4 Ayanagar New Delhi 110047

I want to complain regarding the model number: CGDMB10DX. I have purchased this modal on 07th of December 2020 from Paras Enterprises C-1/379, Bandh Road, Phase - 4, Ayanagar, New Delhi - 110047. It is not at all working fine starting from the 13th of March 2021. I have spoken to the customer care executive over the customer care number [protected] but they are not providing any kind of solution and they are asking to replace it as they have found the defect of suction low also they have taken the complaint number[protected]. But still, they are asking me to visit the dealer who is Paras Enterprises and the dealer is making excuses sometimes he is asking us to visit somewhere Bhawana in Delhi else give 700 Rs. We will not give a single coin to anyone now as already we have purchased it from our hard-earned money. Also when we are getting in touch over their website it does not have any proper customer service. No confirmation of resolution provided. Their website is under maintenance and meanwhile where I need to complain? I just want its a replacement as earliest as possible.
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Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
Mar 26, 2021
Updated by singhbhim
Today we have given 500 Rs. amount to Paras Enterprises C-1/379, Bandh Road, Phase - 4, Ayanagar, New Delhi - 110047 as he was asking it and we are working on our house construction and could not ignore the situation like CGGlobal. Just want a refund of that amount which we have paid to the dealer. But I am to disappointed with CGGlobal as they have not contacted with me so far. I will give them 0 rating if I do not get my money back with an apology.
Mar 27, 2021
Updated by singhbhim
Today the dealer Paras Enterprises C-1/379, Bandh Road, Phase - 4, Ayanagar, New Delhi - 110047 gave us the replacement but after we have spent our hard-earned money on their Bribery than we got that. No ways to wait for the company to refund us or at least connect us so we can describe the scenario.
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    Crompton Greaves / CGGlobal.com Phone
    +91 22 2423 7777 [Registered Office]
    +91 12 4439 2000 [Gurgaon]
    +91 33 2282 9685 [Kolkata]
    Crompton Greaves / CGGlobal.com Address
    CG House, 6th Floor, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra, India - 400030
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