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[Resolved]  Crompton Greaves / Cgglobal.com — previous complaint has not been resolved regarding duplicate parts by dealer

I have already complained consumer complaints portal site. But complaint has not been resolved yet. Regarding crompton geyser after complain technicians receive duplicate part by dealer. It is not good quality. And customer support saying dealer will provide replacement but dealer is denying and saying company will provide solution. I am feeling disappointed with crompton. Now they are providing low quality product and selling them they are getting customer only for bases of old privilege.
Below see dealer address :-
Hi - tech services

26/1, main road, near geeta bhavan, bhola nath nagar, shahdara delhi, east delhi, 110032

Landmark: near geeta bhawan
previous complaint has not been resolved regarding duplicate parts by dealer
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Sep 9, 2019
Complaint marked as Resolved 
I am irate for customers. Please action taken strictly. And Crompton company. Ph 9971018864
Sep 06, 2019

Complaint Status

Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

Following unit no attended by your service team for rectifying fan motor not working cooling problem 2 to3 time, that time toatl indoor unit removing and wash, after that gas leakage problem in unit. This unit not performing atleast from 3 month. For this unit you and your team visited last time.

Model- BM-MHW36ARAU
Sr.No.- MQV00382
Vasant chaudhary's reply, Sep 5, 2019
Following unit no attended by your service team for rectifying fan motor not working cooling problem 2 to3 time, that time toatl indoor unit removing and wash, after that gas leakage problem in unit. This unit not performing atleast from 3 month. For this unit you and your team visited last time.

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    Crompton Greaves / CGGlobal.com
    Customer Care Service
    Customer satisfaction rating
    17%
    Complaints
    679
    Pending
    0
    Resolved
    112
    Crompton Greaves / CGGlobal.com Phone
    +91 22 2423 7777 [Registered Office]
    +91 12 4439 2000 [Gurgaon]
    +91 33 2282 9685 [Kolkata]
    Crompton Greaves / CGGlobal.com Address
    CG House, 6th Floor, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra, India - 400030
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