Crompton Greaves / Cgglobal.com — crompton water heater not able to rectify the problem

Address:

Ambala, Haryana, 133001

Sidharth Lamba
Attachments12:09 PM (6 minutes ago)
to custcare.app
Hi,

I want to bring this in your notice that i have complained (Complain no [protected]) many times for the leakage in my water heater. The service men has visited more than 5 times but was not able to resolve the issue saying that the part is not manufactured any more.

The leakage happens from the overhead of the heater and continuously from the overflow pipe at bottom of the heater (geyser). This issue might result in a major accident if not rectified.

i was not able to find the invoice but have the user manual of same which i will be sharing the picture where serial number is mention (OHMEB000247)

Trusting Crompton a valuable brand i would request you to get my Water Heater replaced as it should be in Warranty as we bought the same in 2016 (don't remember the exact date).