Crompton Greaves / Cgglobal.com — false ceiling lights not working

Address:

East Godavari, Andhra Pradesh, 502032

Dear sir/madam,

We bought 90 nos false ceiling lights for our house and around 20 of them are not working. After we filed a complaint, a person visited the site and after a week he asked us to whatsapp the receipt and we did. But then, he disappeared and not answering our calls. We tried calling from a different number and he attended the call - he says, that area does not fall under him, so he cannot do anything.

If the area he visited the site does not fall under him, why did he asked for the receipt - that too after a week of the visit?

Person's number who visted the site, took the receipt — [protected]

We tried reaching the customer care multiple times, but we are not getting this issue resolved. It's been weeks, we keep calling the customer care for this issue to be resolved, but no proper response.

Kindly help us.

Thanks