[Resolved] Crompton Greaves / Cgglobal.com — problem in new fan i had lodged a complaint but there is no action taken by the company

 
4 Reviews
New Delhi, Delhi, India
 Numancena
Hello
My name is nizamuddin ansari i had bought a new ceiling fan hill brizz
Which got damaged while fitting and become completely unbalanced after that i had made a complaint on the toll free no. Which is[protected].
After this i received a message of the local service centre and i called on that service centre they told me that the engineer will come to your home within 24 hrs. But its 4 days ago no engineer came here and when i m calling to the service centre they are not receiving my call
And when i called on the above mentioned toll free no. They said the engineer had reached to your home but ur were out of station
This is fake no engineer came here and i had not been out of delhi
The customer care provided me the contact no. Of delhi manager that is [protected] but he is also not receiving my call please take any action as early as possible
My complaint no. Is - [protected]..
Complaint marked as Resolved Jul 21, 2017
Today on 21 June 2017 the company has sent the technician and he has repaired my fan ...

Complaint Status


[Jul 20, 2017] Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
Upended kumar Sharma's response, Jul 21, 2017
My mini master 1water pump is not work
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

This 5th time I am complaining about the same Mixer grinder. Once again it has stopped running. Looking forward for prompt response. I look forward a permanent solution being a reputed compnay. Product is only 1 year old & having 2 year warranty.
I purchased a Fan as detailed in the "Complaint subject" from your dealer Avik Entetprise, 1/1 Satyen Roy Road, Kolkata 700034 on 7.6.17. The Fan Produce Noise. VERY DISTURBING.
TAPAN KR. CHATTERJEE
239F/1 RAMKRISHNA SARANI
KOLKATA 700060
[protected]
Moter not work

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    +91 22 2423 7777 [Registered Office]
    +91 33 2282 9685 [Kolkata]
    +91 12 4439 2000 [Gurgaon]
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    CG House, 6th Floor, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra, India - 400030
    Crompton Greaves / Cgglobal.com - problem in new fan i had lodged a complaint but there is no action taken by the company