[Resolved]  Cross Roads — malpractice by crossroads

Address:231 Rajdhani Enclave, pitampura, New Delhi, Delhi, 110034
Website:www.crossroadshelpline.com/doorstep-car-service

Crossroads sold me the service on wheel service with wrong commitment that i get service with maruti's authorised service centre but later let to know that they don't have any tie up with any maruti authorised centered. And even after lot of follow up, i never got the refund neither reward points.. Later i was forced that i have to take the service. But months of follow up i booked the service and now service is also not being provided, nither they repond on phone nor on mail.. Look like they are just taking the money and not willing to provide the service.. Looking for support
+8 photos
Was this information helpful?
No (1)
Yes (0)
Apr 14, 2019
Complaint marked as Resolved 
Car got serviced
Cross Roads customer support has been notified about the posted complaint.
Oct 13, 2021
Updated by rajat231
No money is refunded not any car service has be offered yet
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cross Roads
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    181
    Pending
    0
    Resolved
    21
    Cross Roads Phone
    +91 11 4709 0909
    +91 93 3636 3636
    Cross Roads Address
    Cross Roads House, X -1, Okhla Industrial Area, Phase 2, New Delhi, Delhi, India - 110020
    View all Cross Roads contact information