Cross Roads — p. a - promised service not provided

Address:	New Delhi, Delhi
Website:	www.crossroadshelpline.com

I have purchased a road side assistance package from the company for a period of 4 years as per executive discussion with me. I have paid 2000.00 inr through icici bank cheque number 136852 dated on 02/01/2018 in favor of cross roads india assista and the amount was deducted on same day. When i asked for activation of card i was told that the card was valid for only one year. I tried to explain the commitment made to me for the duration but they were not ready to listen. So i made a request to refund of my 2000 inr and since i am continuously following them, i have send hundreds of emails and called numerous times, but could not get either my refund or any satisfactory answer. Now whenever i am calling them they are disconnecting my call and not answering through any of the mode either phone or emails.