Cross Roads — service on wheels fraud

I booked service for my car under sow package membership id [protected] for 11th nov. But no one came for service and when i am calling customer care they are saying we cannot do any thing. It is via app only there is no customer care for sow.

Totally fraud company.

Please do not buy any package and save your money. Same issue happened earlier also when i requested first service under this package and dropped mails to customer care but no response.