Cross Roads — struggling for services since august 18

Address:

Ghaziabad, Uttar Pradesh, 201001

Hello, i am almost 15 years old customer of cross road and i take life time support products, but since august 18 they are cancelled all raise request without any information, i am worried and would like to make complaint with top management, is this the process to handle customers and there are no review by management to feel customer pains. I write many mails but no response.