Crossroads — crossroad neither provide service nor taking calls after receiving money from me

Address:	New Delhi, Delhi, 110020
Website:	www.crossroadshelpline.com

I had bought membership for doorstep service on 17-apr-2017 but no services have been provided yet. Booked for service thrice but no one turned up. Neither there was any call from them to inform customer. I had sent 12 mails and no reply from crossroads. Called them atleast 8-10 times but everytime they assure of getting car serviced, but only promises. Complaint no. Is 414860.
If you can't provide service then why do you fool people into buying your annual subscription. I think i have to go to consumer court and turn to social media to make you guys famous.
Company name and address:
Cross roads house, h. O : x -1, okhla industrial area, phase ii, new delhi - 110020