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Crossroads — service activation not done even after multiple emails and phones

I have bought a package worth rs 1600 with id:[protected] / [protected].

I have dropped multiple emails and called multiple times talking to different representative everytime and for each instance i was assured that services will be activated soon. Its been close to 4 weeks now and i am fed up of following up with crossroads.

It has been a pathetic experience so far with crossroads and i will never recommend this to anyone else.

Infact i will go ahead and raise a complaint in consumer court as i have all the valid documents and receipt. I will ensure that no more customers are befooled by crossroads.
service activation not done even after multiple emails and phones

Complaint Status


[Mar 27, 2018] Crossroads customer support has been notified about the posted complaint.
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    Crossroads
    Customer Care Service
    Customer satisfaction rating
    21%
    Complaints
    90
    Pending
    0
    Resolved
    19
    Crossroads Phone
    +91 11 4709 0909 [Delhi/NCR]
    Crossroads Address
    Cross Roads House, H.O : X -1, Okhla Industrial Area, Phase II, New Delhi, Delhi, India - 110020
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