Crown Honda Noida — honda city tyre not replaced under warranty
Noida, Uttar Pradesh, India
NaNaresh1204 on Dec 22, 2018
I am dr naresh sharma proud brother of amar shaheed captain shashi kant sharma, who sacrificed his life for the country during kargil war.
I purchased honda city cvt vxi from crown honda, noida. On 28/11/2018, i was on my way to hospital to do patients when i realized that there is bubbling in the car. I stopped and parked my car immediately to the side of the road and notice flat tyre. I called the tyre repair wala to the site and was told that it's beyond repair. He replaced the flat tyre with stepney tyre.
I took the car to crown honda and narrated the ground reality to gm - crown honda. After inspection i was told needful will be done. After one month i am told by gm that it's my fault so 30% honda will pay and rest i have to bear which is totally irrational.
I am loyal customer of honda and it's my 2nd honda city but now i regret my decision. If high end car model of honda can't withstand indian road conditions & are of so poor quality specially when it has only completed 3000kms and self driven than what next and send very wrong image of honda dealership & it's post sales experience.
I am very dissatisfied and disappointed.
I belong to reputed family of noida and this is for the first time i have encountered such incidence.
Please, get tyre replaced asap.
Hope to have long association with honda.
Dr naresh sharma
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