[Resolved]  CSC — Full Refund for auto cancellation of travel

Address:

Hyderabad, Andhra Pradesh

Respected Sir/Madam, I have booked tickets from Hyderabad to Annavaram round trip on 15-Nov-2013 and the return from Annavaram to Hyderabad on 16th Nov. Here are the details and ticket numbers, which I booked tickets from Redbus service. Ticket details: Ticket number (TIN): TFC[protected] From: Hyderabad To: Annavaram Date of journey: Friday, November 15, 2013 Travels: HKB Tours & Travels Bus type: Volvo A/C Multi Axle SemiSleeper (2+2) Boarding time: 07:15 PM No of seats: 1 Seat number: C2 Return Ticket details: Ticket details: Ticket number (TIN): TFC[protected] From: Annavaram To: Hyderabad Date of journey: Saturday, November 16, 2013 Travels: Meghana Travels Bus type: Isuzu A/C (2+2) Boarding time: 09:30 PM No of seats: 1 Seat number: L3 With the above information, on day of my travel Operator of HKB travels has automatically cancelled the ticket and informed me that there is some break down has happened, due to this the Bus to Hyderabad to Annavaram has cancelled and automatically the refund process will be done within seven working days. The above is fine. Due to my upward travel has cancelled, I have cancelled my return journey from Annavaram to Hyderabad. But the Redbus service providers has charged the cancellation charges and reverted me half amount of my ticket amount as per their cancellation policy. As there is no mistake from my customer end, due to the cancellation o[censored]pward journey, I have cancelled my return journey. Kindly do the justice on my concern and requested the travel operator to revert back the full amount. Please let me know if anymore information required. Thank You. Regards, - Hari. +[protected]