CSC — refund

Address:

731123

I am abhishek ringsia, csc operator my vle id is[protected].

I booked airline tickets on your website on 19/11/2017. The payment gateway was operated on and money 9517 was deducted from my account at the very moment.
However, the entire transaction failed & the tickets weren't booked. I tried calling the helpline but they told me drop in a mail about the same. I am still to get the refund and 6 ays have elapsed since. I hope the prompt action is taken in this regard and proper redressal of my grievances are done at the earliest.