Customercare.00691signSBI.co.in — Payment status failure and amount debited from account

sdesh0030

from Indore, Madhya Pradesh

Address:	Bilaspur, Chhattisgarh, 495001
Website:	[email protected]

Dear sir,
I Sanjay deshpande was applied through online mode and initiated a payment using Axis Bank Debit card the amount 1008.50 got debited from the bank account, but the payment status in the passport application portal was failed it's been 8 days payment has not been refunded to the bank account. kindly look into the matter and resolve it as soon as possible.
thanking you sir
Application reference no. 17-[protected] dt: 03/03/2017
CHIRAG
payment status (debit card) Failed

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Comments

yogeshpr

from Lucknow, Uttar Pradesh

sir/madam i am yogesh prajapat suffring from some problem. actually i applied for police clearance certificate after fulfull online form. then i see online payment gateway .when i want to paying to canara bank debit card then got OTP on my mobile no. and fill that OTP on payment gateway. after processing gateway showed time out and got error. when i checked track payment status it showed transaction failed then i again retry same procedure and again faced same problem getting error. that time charges not deducted to my canara bank account after harassment i tried to use sbi bank debit card than i fill all information in gateway page then proceed to payment of rs 500/-. after this payment transaction goes to successful of Rs 500/-. but after 30 -40 min. i receive three another deduction massage from bank amount 504, 504 and 504 rupees. totally i lost 1512/- . when i tried three time got error and that time i didn't receive any deduction massage from bank so request to you plz help me try to provide me refund
ARN NO.17-[protected]
FILE NO.JP[protected]
APPLICANT NAME YOGESH PRAJAPAT
TRANSACTION DATE 01/03/2017